Frequently Asked Questions

Where do sessions take place?

In a warm, quiet, private room. You'll be on a heated massage table with soft music playing. The space is designed to help you drop in from the moment you arrive.

Do I have to undress completely?

No. Undress to your level of comfort. Most techniques are performed with the client unclothed, but what you wear is entirely your choice. You will be draped with a sheet throughout the session and only the area being worked on will be uncovered. Private areas are never exposed.

Will Paulina be in the room when I undress?

No. Paulina will leave the room, and will knock and wait for your confirmation before re-entering.

What does a session feel like?

Most sessions begin with gentle pressure points to the head and face to calm your nervous system. From there, Paulina reads your body and adjusts, increasing pressure where tension lives, shifting technique as needed. Organic massage lotion is used throughout. If anything feels uncomfortable, say so. The session works best when your body isn't resisting.

What areas of the body are worked on?

Most people feel deeply relaxed. Many experience relief from chronic tension or pain that's been building for a long time. Energy, clarity, and a sense of ease often follow in the days after. Drink plenty of water. Toxins are released from soft tissue during bodywork and hydration helps your body process them.

How will I feel afterward?

Every session starts with a check-in to determine what your body needs that day. A typical full-body session includes the back, arms, legs, feet, hands, head, neck, and shoulders.

What are the benefits of massage and bodywork?

Reduced muscular tension and pain, improved circulation, greater joint flexibility, better sleep, reduced stress and anxiety, faster recovery from injury, improved posture, and an overall sense of wellbeing.

Are there conditions that would make massage inadvisable?

Yes. A health intake is completed before your first session. Please share any health conditions, medications, or injuries. If you are under a doctor's care, a written recommendation for massage may be required before we begin.

About Pathways & Packages

What is a pathway?

A pathway is a goal-based series of sessions built around a specific outcome, whether that's pain relief, stress recovery, reconnecting with your body, or something more integrative. Paulina designs it around you and adjusts as you progress. Pathways require a package booking to continue.

How do I know which pathway is right for me?

Start with a free 15-minute consultation. Paulina will ask questions, listen, and help you figure out where to begin.

What if I just want a single session?

The first session of a pathway is booked as a single session in orfer for you to determine if it is right for you. Additionally, single sessions are available in massage and sound healing with no commitment required.

Can I buy sessions in advance?

Packages are available for pathways and as a standalone massage series. They let you commit to your progress without scheduling one session at a time.

About Energy Work & Holistic Services

What is energy work?

Energy work operates on the understanding that the body holds more than physical tension: stress, emotion, and experience live in the body too. Paulina uses modalities like sound healing, craniosacral therapy, crystal healing, and others to address those deeper layers.

Do I have to believe in energy work for it to be effective?

No. Paulina meets you where you are. If you're curious but skeptical, that's fine. The session will reflect what you're open to.

What is sound healing?

Sound healing uses instruments, typically singing bowls, to create vibration that supports relaxation and energetic release. Sessions are 60 minutes and can stand alone or complement other work.

Booking & Policies

How do I book?

Through the booking page on this site. First-time clients are encouraged to start with a consultation if they're unsure where to begin.

Can I pay with Insurance?

Ignite Massage & Bodywork is a cash-based practice and does not accept insurance of any kind. Payment is due in full at the time of service and I am solely responsible for all fees associated with my sessions.

Do you provide massages as part of a personal injury case or workers' compensation claim?

Ignite Massage & Bodywork does not accept clients with open personal injury cases or workers' compensation claims.

What is your cancellation policy?

24 hours notice is required for all cancellations. Cancellations within 24 hours and no-shows are charged 100% of the service fee. This balance must be settled before your next appointment can be scheduled. Gift certificate holders may forfeit their certificate value to cover a missed session.

What is your refund policy?

All sales are final. Because each session is customized and your time is reserved exclusively for you, we are unable to offer refunds on services rendered or packages purchased. If you have a concern about your experience, please reach out directly and we will do our best to address it.

Ready when you are.

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